Join Jetzy as a General Management Associate to drive operational excellence and strategic initiatives in a dynamic travel technology startup.

As a General Management Associate at Jetzy, you will be the driving force behind our operational excellence and strategic growth. This role is designed for a versatile, action-oriented professional who thrives on solving complex challenges and managing cross-functional initiatives. You will work directly with the executive team to streamline workflows, analyze key business metrics, and lead projects that enhance both travel experiences and internal processes.

Key Responsibilities:

• 📊 Strategic Support: Collaborate with leadership to refine business strategies, identify growth opportunities, and implement scalable solutions.
• ⚙️ Operations Management: Oversee daily operations, ensuring seamless coordination between engineering, marketing, and customer success teams.
• 📈 Data Analysis: Monitor and report on key performance indicators (KPIs) to drive data-informed decisions.
• 🤝 Stakeholder Coordination: Facilitate communication between internal teams, external partners, and vendors to ensure project milestones are met.
• 🚀 Project Leadership: Lead high-impact initiatives from conception through execution, managing timelines, budgets, and deliverables.
• 💡 Process Improvement: Continuously evaluate and refine operational procedures to increase efficiency and reduce bottlenecks.

• Education: Bachelor’s degree in Business Administration, Management, Economics, or a related field.
• Experience: 2+ years in a general management, operations, or strategic roles—startup experience is a plus.
• Skills:
  • Strong analytical mindset with proficiency in Excel/Google Sheets and data visualization tools (e.g., Tableau).
  • Exceptional communication and interpersonal skills for cross-team collaboration.
  • Proven ability to manage multiple projects simultaneously in a fast-paced environment.
  • Adaptability and comfort with ambiguity—willingness to wear multiple hats.
• Technical: Familiarity with CRM platforms (e.g., Salesforce) and project management tools (e.g., Asana, Jira).
• Mindset: Proactive, detail-oriented, and passionate about improving travel experiences.

• 💰 Competitive equity package
• 🏖️ Flexible PTO policy
• 🩺 Comprehensive health, dental, and vision insurance
• 🚀 Opportunity to work in a fast-growing travel tech startup
• 🧭 Professional development stipend
• 🍽️ Free lunch and snacks in the office
• 🏢 Modern workspace in downtown New York City