Maintain and optimize IT infrastructure at Odlum Brown, a leading investment firm in Vancouver. Ensure seamless operations and support our team in delivering exceptional financial services.

We are looking for an IT Operations Administrator to join our team at Odlum Brown, a leading investment firm. In this role, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring seamless operations across all departments. You'll work closely with our IT team to manage systems, networks, and security, supporting our mission to deliver exceptional financial services.

Key Responsibilities

• Monitor and maintain server, network, and storage systems to ensure high availability and performance
• Provide technical support to end-users, resolving hardware and software issues promptly
• Manage user accounts, permissions, and access controls in Active Directory and cloud platforms
• Implement and enforce IT security policies, including patch management and antivirus updates
• Assist with IT projects such as system upgrades, migrations, and deployments
• Document system configurations, procedures, and troubleshooting guides
• Coordinate with vendors for hardware procurement and service agreements
• Participate in on-call rotation for after-hours support as needed

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 2+ years of experience in IT operations or systems administration
• Strong knowledge of Windows Server, Active Directory, and virtualization technologies (e.g., VMware, Hyper-V)
• Experience with cloud platforms such as Microsoft 365 or Azure
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN)
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• CompTIA Network+, Microsoft certifications (e.g., MCSA), or equivalent are a plus

• Competitive salary and performance-based bonuses
• Comprehensive health and dental coverage
• Retirement savings plan with company match
• Paid time off and flexible work arrangements
• Opportunities for professional development and certification
• Employee wellness programs and team events